• Non-Emergency maintenance items can be submited by logging into your Resident Portal.
• The property aims to have all non-emergency requests completed within 48 business hours.
• Any work order that requires us to call out an outside vendor to complete, may take additional time, but will be completed within a reasonable time-period. Any resident-caused damage to the home will be charged to your account after the work is completed.

 *Note that service requests entered through only the Resident Portal will not be received until the following morning. Emergency maintenance is a maintenance request made after-hours. Issues may arise after hours that require immediate maintenance attention. These are situations that present a danger to people or property and include; fire, leaking pipes, flooding, toilet issues in units that have only one bathroom, no heat or AC if temperature is below 50 or above 85, or no water/power to the unit. If you are in need of emergency Maintainance assistance, please call our after-hours number at