PACKAGES
  • Packages are delivered by carriers and put in our sorting area. Staff members check in and label all packages to appropriate units and residents. 
  • You will receive a package code via email/or app that notifies you once your package has been cheked in.
  • Please wait until you receive the Luxer code, if you receive a delivery notification from the sender that does not signify the package has been processed by our staff. 
  • Staff is not responsible for lost or stolen packages, please contact the carrier directly. 
  • The staff will not accept any large furniture, large area rugs, or alcohol on behalf of residents. 
  • Perishable packages will be stored appropriately in the package room refridgerator and held for 72 hours prior to disposal.